Resume

Kanav Jain

Product to board-level operations: I design how systems behave, how humans intervene, and how teams recover from failure fast. Current priority: healthcare workflows, regulated decision systems, and operator safety.

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Focus

Healthcare workflows and decision support for regulated teams.

Method

Review deadlines, escalation ownership, and auditable intervention paths.

Outcome

Reduced friction, safer workflows, and measurable trust.

Summary

Product & systems leadership

A quick scan of healthcare execution focus, teams, and operating method.

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Product to board-level operations: I design how systems behave, how humans intervene, and how teams recover from failure fast.

Focus: healthcare workflows, regulated decision systems, and operator safety.

I design high-stakes decision systems for healthcare and AI teams so behavior stays understandable, fixable, and reliable under pressure.

Signature teams

Doximity Dialer

As founding product lead, built and scaled Doximity Dialer with safety rails and clinician-led overrides for edge cases.

Transcarent

Consumer-directed health experiences with support handoffs that stay clear during complex moments.

Andwise

Built and ran the company as CEO, turning fiduciary, clinical, and compliance constraints into day-to-day decision architecture.

The Crumple Zone

Publishing systems frameworks including Ethotechnics, field notes, and decision-improvement proposals.

Capabilities

Engagement scope

Partnership areas that show up across audits, delivery, and coaching.

  • Systems product strategy
  • AI safety for care
  • Platform operations
  • Clinical experience design
  • Founder coaching
  • Accessible communication
  • Trust signal design
  • Decision flow reviews
  • Decision records
  • Inclusive design

Experience

Selected roles

Leadership roles spanning clinical care, financial systems, and AI safety.

Independent Researcher

The Crumple Zone

Impact snapshot

Documenting playbooks for healthcare and high-trust AI systems that can be corrected mid-operation, and running field reviews that move from observation to ship-ready specification in one engagement.

  • Published essays that translate system failure patterns into facilitation scripts teams can pilot immediately.
  • Ran reader salons that pressure-tested system patterns with clinicians, founders, and public sector leaders.
  • Maintained a public log of experiments so learnings stayed reproducible and transparent to participants.

Co-Founder and CEO

Andwise

Impact snapshot

Co-founded Andwise with Dr. Varun Verma to build a financial wellness platform for physicians.

  • Raised funding for the Contract Analyzer and shipped it with review processes that paired content with legal oversight.
  • Built a directory of vetted financial planners and created educational sessions with CFPs and JDs.
  • Built a medical advisory board of over 50 physicians to guide product and content decisions.
  • Shipped reporting that translated complex plans into plain-language commitments for physicians and their families.

Director of Product, Care Experiences

Transcarent

Impact snapshot

Directed care experiences across surgery, maternity, fertility, and musculoskeletal (MSK) care, aligning clinicians and benefits teams around completed care plans.

  • Covered multiple divisions (surgery, maternity, fertility, musculoskeletal/MSK) with unified playbooks for clinicians and benefits partners.
  • Created a unified member record so nurses and navigators shared the same facts during live handoffs.
  • Piloted utilization rules that reduced avoidable escalations while keeping high-risk cases clinician-led.
  • Reframed success metrics around completed care plans rather than app opens or call volume.

Director of Product

City of Hope / CancerCompass

Impact snapshot

Shipped oncology navigation that translated clinical protocols into clear guidance for patients and caregivers.

  • Shipped navigation flows that translated clinical protocols into plain-language steps for patients and families.
  • Built feedback loops with nursing teams to continuously tune triage rules and reduce avoidable escalations.
  • Introduced reliability rituals so content updates and model changes stayed aligned with clinical oversight.

Advisor & EIR

Rough Draft & Red Sea

Impact snapshot

Built coaching rhythms and operating templates for early-stage founders shipping regulated products.

  • Codified facilitation templates that kept investor–founder conversations transparent and non-coercive.
  • Introduced operating reviews that paired qualitative founder health signals with quantitative runway snapshots.
  • Supported portfolio teams shipping regulated products without freezing momentum.

Fellow

GC Venture Fellows

Impact snapshot

Evaluated early-stage teams with diligence templates surfacing safety, operations, and traction signals together.

  • Built diligence templates that surfaced regulatory and ethical risks alongside traction metrics.
  • Facilitated founder workshops that clarified decision rights and escalation paths pre-investment.
  • Benchmarked portfolio experiments to keep learnings shareable across fellows and partners.

MBA Associate

Red Sea Ventures

Impact snapshot

Supported seed investments and portfolio rituals that kept founder health, mission fit, and growth aligned.

  • Mapped investment memos to post-close milestones so teams and partners stayed aligned on outcomes.
  • Piloted light-touch portfolio reporting that combined qualitative founder signals with quantitative KPIs.
  • Helped spin up sourcing and screening rituals that centered mission fit alongside market potential.

Product Manager

Doximity

Impact snapshot

Joined Doximity's early team to manage the clinician communication portfolio—including Dialer, mobile messaging, and profiles—to safeguard patient identity at telehealth scale.

  • Launched HIPAA-conscious Doximity Dialer and led it to 300K+ clinician users.
  • Expanded the product suite across Dialer, mobile messaging, clinician profiles, and the careers marketplace to keep engagement cohesive.
  • Partnered with legal and hospital IT to make rollout easy for teams without bespoke integrations.
  • Established reliability playbooks so clinical teams could trust the service during peak demand.

Implementation

Epic

Impact snapshot

Launched electronic health record (EHR) workflows that reduced alert fatigue while keeping patient safety checks intact.

  • Guided multi-stakeholder go-lives that kept clinicians, IT, and legal teams aligned on patient safety outcomes.
  • Mapped policy limits into decision support that reduced alert fatigue while keeping guardrails intact.
  • Documented playbooks for sustaining reliability after launch so teams could iterate without breaking safety checks.

Research Assistant

Georgia Tech / NASA

Impact snapshot

Modeled adaptive bio-systems for resilience and signal fidelity.

  • Modeled thermodynamic inhibition in sRNA regulatory networks.
  • Analyzed signal-to-noise regulation in complex adaptive systems.

Education

Academic foundations

Training rooted in biomedical engineering and business leadership.

B.S. Biomedical Engineering (with honors)

Georgia Institute of Technology

2008–2012

Human-centered clinical systems, pairing biomechanics and design research to make care safer and more accessible.

MBA

NYU Stern School of Business

2019

Finance and technology focus, paired with product leadership in regulated markets and clear governance.