Result
Escalation backlog dropped 37% in one quarter, and audit review time fell from 10 days to 3 days.
Read case studies → Start here: how engagements run →Founder-led institutional architecture for healthcare and AI systems that must remain governable under pressure.
I translate policy, macro volatility, and safety constraints into operational guardrails teams can actually run.
From product to board-level governance, I design who decides, who can intervene, and what evidence proves accountability.
Ethotechnics is my operating framework for turning safety intent into binding decision rights, escalation clocks, and accountability loops.
At a glance: I turn abstract risk into executable institutional architecture: decision rights, escalation clocks, and repair paths.
Evidence
| 100M+ clinician-to-patient calls completed via Doximity Dialer (2018–2023), with audit-friendly trust controls in production | |
| Founder & CEO (Andwise) · Director-level product leadership (Doximity, Transcarent) · operator governance under regulated constraints | |
| Built Andwise with a 60-member medical advisory board and mentor founders via the Techstars Northwestern Medicine Healthcare Accelerator |
Doximity Dialer
HIPAA-conscious caller ID workflow that reduced routing friction
View case study →Transcarent
Care navigation systems with accountable handoffs
View case study →Andwise
Built and governed a 60-member medical advisory board with explicit decision custody
View case study →Case excerpt
An anonymized engagement where stalled escalation routing was replaced with named owners and a 48-hour closure clock.
Result
Escalation backlog dropped 37% in one quarter, and audit review time fell from 10 days to 3 days.
Read case studies → Start here: how engagements run →Active ventures & R&D
Current projects focused on decision infrastructure, resilience, and accountable clinical support under uncertainty.
Active venture
Designing decision-support infrastructure that helps clinical teams converge on accountable recommendations under uncertainty.
Concept & technical scoping
A translation engine for converting macroeconomic indicators into practical operational guardrails so teams can adapt risk posture before disruption compounds.
Governance & systems research
From Ethotechnics to proof-based governance policy design, this work defines how systems prove responsibility under real-world pressure.
Systems framework
A method for mapping burden, accountability, and failure transfer in algorithmic and organizational systems.
Explore framework →Field writing
Essays and operator notes on institutional governance, escalation design, and the moral physics of automated systems.
Read essays →Policy proposal
A proposal for proving accountability claims with evidence trails, not trust theater.
v1.2 · April 2026 · Policy draft
Review proposal context →Writing
Plain-language essays and operator notes from shipping healthcare workflows under load.
Latest essays
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Read the full essay on The Crumple Zone.
Why this matters now: teams handling essay pressure need decisions that stay clear under load.
Contact
Share the bottleneck you're facing, and I'll reply with a practical first step.
Tell me the single change most likely to unblock progress, and I’ll recommend the next move.