Portrait of Kanav Jain

Product and systems leadership for clinical AI

Accountability infrastructure for high-stakes healthcare and AI.

I design and scale products where software decisions carry real-world consequences — turning complex clinical workflows, regulatory friction, and non-deterministic AI into systems that remain explainable, challengeable, and correctable in production.

Resume → Epic EHR Doximity Dialer (110M+ calls) Director of Product @ Transcarent Andwise Co-Founder AI Accountability Infrastructure

Strategic engagement VP Product / CPO / Founding Product Lead — I selectively partner with executive teams in healthtech and regulated AI infrastructure. A small number of advisory engagements on production AI accountability, governance, and evaluation operations.

Dr. Smith's Office
Doximity 2013–2017

Identity verification that made telehealth answering possible

Challenge
Patients ignored calls from unknown numbers, blocking remote clinical adoption before telehealth became standard care.
Intervention
Designed and shipped HIPAA-compliant verified caller-ID and fallback workflows for Doximity Dialer, making the clinician's office the visible identity on outbound calls.
Scale. Powered the identity layer behind 110M+ clinician calls; app store ratings rose from 3.7 to 4.8 stars.
Read case study →
Transcarent 2021–2022

Routing rules that made care navigation accountable

Challenge
High-acuity specialty cases (Surgery, Oncology, Behavioral Health) were stalling in exception queues across multi-site employer programs.
Intervention
Unified member records and tied routing rules to clinical roles, making ownership visible at every step.
Scale. Exception backlogs stopped being a top driver of delayed resolutions; care plan completion rates converged across programs.
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Andwise 2022–2024

Review routing and escalation for physician-facing financial guidance

Challenge
Early-career physicians faced administrative friction, complex contracts, and debt decisions without reliable, unbiased guidance.
Intervention
Co-founded Andwise and built medical advisory board review, planner vetting, and accountable sign-off workflows for physician financial guidance.
Scale. Scaled to 1,200+ physician users and compressed standard recommendation turnaround from days to hours.
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I deploy Ethotechnics as an operating system for building and scaling product organizations — making automated and AI-driven decisions explainable, challengeable, and correctable in production. Read the framework →

DoximityEpicTranscarentCancerCompass / CTCA MarketplaceAndwise

Governance operating systems for AI safety — making decisions explainable, challengeable, and correctable in production.

If you're building AI systems that need accountability, evaluation, or correction infrastructure — I'd like to hear about it.

[email protected]