Uninhabitable Acts
Read the full essay on The Crumple Zone.
Latest essays
Practical strategy. Human-centered systems. Better decisions for teams and patients.
I help health-tech teams make faster, safer decisions in clinical AI workflows.
As teams grow, unclear ownership creates bottlenecks, rework, and avoidable risk.
I clarify who decides, who can override, and who responds when something breaks.
- Every decision has a named owner
- Every change has an adoption path
At a glance: I turn policy into day-to-day operating rules teams can use under pressure.
Evidence
Selected outcomes and delivery evidence
Selected outcome
Doximity Dialer: 100M+ patient–clinician connections with HIPAA-conscious trust design
See how it worked in practice →
| 100M+ patient–clinician connections with trust controls in production | |
| Georgia Tech BME · NYU Stern MBA · Epic · Doximity · Transcarent | |
| Director-level care ops and compliance-aware product leadership |
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Doximity Dialer
HIPAA-conscious caller ID workflow that reduced routing friction
View case study → -
Transcarent
Care navigation systems with accountable handoffs
View case study → -
Andwise
Scaled advisor and clinician inputs into practical decision support
View case study →
Writing
Latest writing
Plain-language essays and operator notes from shipping healthcare workflows under load.
Contact
If you'd like to continue, here's one way forward.
Share the bottleneck you're facing, and I'll reply with a practical first step.