System Artifacts

Proof of practice

Systems that stayed steerable

A few shipped artifacts that blend safety guardrails with usable experiences.

2024–present

Syādvāda

Independent researcher

Corrigible systems research

Documenting playbooks for steerable AI and civic systems, blending neurodiversity-informed design with safety guardrails.

  • Published essays that translate alignment theory into facilitation scripts teams can pilot immediately.
  • Ran reader salons that pressure-tested governance patterns with clinicians, founders, and public sector leaders.
  • Maintained a public log of experiments so learnings stayed reproducible and accountable to participants.

2022–2024

Andwise

Co-founder & CPO

Andwise Planning OS

Built a fiduciary-safe planning engine so physicians could navigate finance and legal decisions without coercive sales pressure.

  • Designed advisor routing that kept high-risk recommendations human-reviewed.
  • Modeled regulatory guardrails directly into workflows to keep guidance compliant by default.
  • Shipped reporting that translated complex plans into plain-language commitments for physicians and their families.

2021–2022

Transcarent

Product lead, care navigation

Employer Care Navigation

Orchestrated benefits navigation that aligned members, clinicians, and employers around measurable care outcomes.

  • Created a unified member record so nurses and navigators shared the same facts during live handoffs.
  • Piloted utilization rules that reduced avoidable escalations while keeping high-risk cases clinician-led.
  • Reframed success metrics around completed care plans rather than app opens or call volume.

2019–2021

City of Hope / CancerCompass

Director of Product

Cancer patient navigation

Led digital experience that paired caregivers, oncologists, and patients with actionable guidance during treatment.

  • Shipped navigation flows that translated clinical protocols into plain-language steps for patients and families.
  • Built feedback loops with nursing teams to continuously tune triage rules and reduce avoidable escalations.
  • Introduced reliability rituals so content updates and model changes stayed aligned with clinical governance.

2018–2019

Rough Draft & Red Sea

Advisor & EIR

Founder coaching stack

Built a repeatable coaching toolkit for early-stage founders working through governance, hiring, and product-market fit.

  • Codified facilitation templates that kept investor–founder conversations accountable and non-coercive.
  • Introduced operating reviews that paired qualitative founder health signals with quantitative runway snapshots.
  • Supported portfolio teams shipping regulated products without freezing momentum.

2018–2019

GC Venture Fellows

Fellow

Venture diligence playbooks

Evaluated early-stage products and teams with an eye toward governance readiness and defensible safety practices.

  • Built diligence templates that surfaced regulatory and ethical risks alongside traction metrics.
  • Facilitated founder workshops that clarified decision rights and escalation paths pre-investment.
  • Benchmarked portfolio experiments to keep learnings shareable across fellows and partners.

2017–2019

Red Sea Ventures

MBA Associate

Seed investing systems

Supported seed investments and portfolio governance, focusing on founder health and accountable growth.

  • Mapped investment memos to post-close milestones so teams and partners stayed aligned on outcomes.
  • Piloted light-touch portfolio reporting that combined qualitative founder signals with quantitative KPIs.
  • Helped spin up sourcing and screening rituals that centered mission fit alongside market potential.

2013–2017

Doximity

Product lead

Clinician communication rails

Scaled trusted communication tools—including Dialer—that kept patient identity private while making telehealth usable.

  • Launched HIPAA-conscious caller ID that now powers 100M+ patient–clinician connections.
  • Partnered with compliance and hospital IT to make rollout easy for teams without bespoke integrations.
  • Established reliability playbooks so clinical teams could trust the service during peak demand.

2012–2013

Epic

Implementation

Clinical workflow surfaces

Helped hospital teams launch safer clinical workflows, translating policy into usable defaults inside the EHR.

  • Guided multi-stakeholder go-lives that kept clinicians, IT, and compliance aligned on patient safety outcomes.
  • Mapped policy constraints into decision support that reduced alert fatigue while keeping guardrails intact.
  • Documented playbooks for sustaining reliability after launch so teams could iterate without breaking safety checks.

Work

Selected work

  • Doximity Dialer — led product for a telehealth platform powering 100M+ patient–clinician interactions.
  • Andwise — co-founded a platform to help physicians navigate finance and legal decisions with confidence.
  • Syādvāda — ongoing writing on algorithms, markets, and bureaucracies—and the care-centered alternatives ahead.

Doximity Dialer

Built a HIPAA-safe caller ID experience trusted by physicians nationwide, pairing patient safety guardrails with clear UX so clinicians could confidently adopt telehealth at scale.

Andwise

Guided the team through regulatory constraints to ship personalized planning workflows, giving physicians a dignified way to make complex financial and legal choices without coercive sales tactics.

Syādvāda

Publishing essays that translate lived neurodivergent experience into practical design principles, inviting teams to build systems where consent and accessibility are defaults.

Operational Log

2012–present

Operational log

Where I've built, shipped, and kept systems accountable.

  1. 2024–present

    Independent researcher · Syādvāda

    Exploring corrigible AI and civic systems; translating research into practical rituals teams can adopt.

  2. 2022–2024

    Co-founder & CPO · Andwise

    Scaled fiduciary-safe planning tools for physicians; paired advisor routing with regulatory guardrails so guidance stayed trustworthy.

  3. 2021–2022

    Product Lead, Care Navigation · Transcarent

    Aligned clinicians and benefits teams on shared member outcomes, replacing engagement vanity metrics with completed care plans.

  4. 2019–2021

    Director of Product · City of Hope / CancerCompass

    Shipped oncology navigation that translated clinical protocols into clear guidance for patients and caregivers.

  5. 2018–2019

    Advisor & EIR · Rough Draft / Red Sea

    Built repeatable coaching rhythms and accountable governance for early-stage founders shipping regulated products.

  6. 2018–2019

    Fellow · GC Venture Fellows

    Evaluated early-stage teams with diligence templates that surfaced safety, governance, and traction signals together.

  7. 2017–2019

    MBA Associate · Red Sea Ventures

    Supported seed investments and portfolio rituals that kept founder health, mission fit, and growth aligned.

  8. 2013–2017

    Product Lead · Doximity

    Led Dialer and clinician communication tools that now support 100M+ patient–clinician connections with HIPAA-conscious defaults.

  9. 2012–2013

    Implementation · Epic

    Translated hospital policies into reliable EHR workflows during go-lives, reducing alert fatigue while keeping safety checks intact.

Impact metrics

Impact in numbers

What I'm optimizing for

Patient–clinician connections

100M+

Built and shipped Doximity Dialer to make telehealth feel trustworthy.

Founder operator

0 → 1 → scale

Co-founded Andwise and continue advising teams navigating regulation-heavy spaces.

Writing cadence

Weekly

Publishing essays on neurodiversity, non-coercive systems, and care-centered tech.

Collaboration areas

Ways I partner with teams

Systems product strategy AI safety for care Platform governance Clinical experience design Founder coaching Accessible communication

Available for short sprints and deeper advisory engagements.