Modalities
Option-space and override audits, co-design sprints, and longer-term advisory.
Work
Work & systems practice
Product strategy, research, and delivery work focused on building steerable systems that keep people safe.
Book a working session
Tell me about the team, the system, and the safety stakes.
Systems
AI safety, clinical reliability, civic infrastructure, and other high-stakes stacks.
Impact
Ships accountable controls with measurable incident reduction and clearer governance.
Practice spine
How I partner with teams
A systems-first engagement model that couples design, delivery, and coaching so safety controls ship with the teams who maintain them.
- ModalitiesOption-space and override audits, co-design sprints, and longer-term advisory.
- SystemsAI safety, clinical reliability, civic infrastructure, and other high-stakes stacks.
- ImpactShips accountable controls with measurable incident reduction and clearer governance.
Frame
Align on the safety case
Translate vague risks into clear requirements by mapping actors, incentives, and failure modes.
- Option-space audits that surface incentives, decision rights, and override paths.
- Decision briefs that clarify stakes, guardrails, and measures of success before we ship anything.
Build
Ship steerable controls
Pair co-design sprints with accountable delivery so controls land with the teams who rely on them.
- Prototypes that balance qualitative signals with measurable telemetry.
- Incident playbooks, failsafes, and supporting ops rituals baked into the release plan.
Coach
Keep the loop honest
Establish rhythms that keep the system observable—so the work stays grounded in reality, not decks.
- Working sessions that unblock leadership, founders, and frontline operators together.
- Instrumentation reviews that tie metrics to ethical commitments and care outcomes.
<h2 class="serif section-shell-title">Experience (outcome-shaped)</h2>
<p class="section-shell-intro">Human-readable snapshots of shipped systems.</p>
<a class="mono section-link" href="/work/">View all work →</a>
Privacy Membrane
Doximity DialerI built a call-forwarding shield so patients never see a clinician's real number. Care teams can return calls without leaking identity.
View details about Privacy Membrane
Market Balance
Talent FinderI published real salary data so clinicians could negotiate fairly with hospitals instead of guessing their worth.
View details about Market Balance
Risk Detection
Andwise NLPI made software that reads job contracts and points out the traps—like sneaky non-competes—before you sign.
View details about Risk Detection
Adaptive Systems
Georgia Tech / NASAI studied how cells ignore bad signals. That research now guides how I help software ignore harmful inputs.
View details about Adaptive Systems
System Hardening
Infrastructure AuditI led a full safety review of our healthcare platform—checking code, policies, and office security—to keep patient data safe.
View details about System Hardening
Social Mycelium
Bread SFI promoted Bread.fm parties around San Francisco—booking lineups, shaping the brand with friends, and keeping the dance floor welcoming.
View details about Social Mycelium
Detailed Experience
Proof of practice
Systems that stayed steerable
A few shipped artifacts that blend safety guardrails with usable experiences.
Syādvāda
Documenting playbooks for steerable AI and civic systems, blending neurodiversity-informed design with safety guardrails.
- Published essays that translate alignment theory into facilitation scripts teams can pilot immediately.
- Ran reader salons that pressure-tested governance patterns with clinicians, founders, and public sector leaders.
- Maintained a public log of experiments so learnings stayed reproducible and accountable to participants.
Andwise
Built fiduciary-safe planning tools for clinicians, raising funding to launch the Contract Analyzer and route high-risk cases to experts.
- Raised funding for the Contract Analyzer and shipped it with governance that paired automated reviews with human oversight.
- Designed advisor routing that kept high-risk recommendations human-reviewed and compliant by default.
- Shipped reporting that translated complex plans into plain-language commitments for physicians and their families.
Transcarent
Directed care experiences across surgery, maternity, fertility, and musculoskeletal (MSK) care, aligning clinicians and benefits teams around completed care plans.
- Covered multiple divisions (surgery, maternity, fertility, musculoskeletal/MSK) with unified playbooks for clinicians and benefits partners.
- Created a unified member record so nurses and navigators shared the same facts during live handoffs.
- Piloted utilization rules that reduced avoidable escalations while keeping high-risk cases clinician-led.
- Reframed success metrics around completed care plans rather than app opens or call volume.
City of Hope / CancerCompass
Shipped oncology navigation that translated clinical protocols into clear guidance for patients and caregivers.
- Shipped navigation flows that translated clinical protocols into plain-language steps for patients and families.
- Built feedback loops with nursing teams to continuously tune triage rules and reduce avoidable escalations.
- Introduced reliability rituals so content updates and model changes stayed aligned with clinical governance.
Rough Draft & Red Sea
Built coaching rhythms and governance templates for early-stage founders shipping regulated products.
- Codified facilitation templates that kept investor–founder conversations accountable and non-coercive.
- Introduced operating reviews that paired qualitative founder health signals with quantitative runway snapshots.
- Supported portfolio teams shipping regulated products without freezing momentum.
GC Venture Fellows
Evaluated early-stage teams with diligence templates surfacing safety, governance, and traction signals together.
- Built diligence templates that surfaced regulatory and ethical risks alongside traction metrics.
- Facilitated founder workshops that clarified decision rights and escalation paths pre-investment.
- Benchmarked portfolio experiments to keep learnings shareable across fellows and partners.
Red Sea Ventures
Supported seed investments and portfolio rituals that kept founder health, mission fit, and growth aligned.
- Mapped investment memos to post-close milestones so teams and partners stayed aligned on outcomes.
- Piloted light-touch portfolio reporting that combined qualitative founder signals with quantitative KPIs.
- Helped spin up sourcing and screening rituals that centered mission fit alongside market potential.
Doximity
Managed Doximity's clinician communication portfolio—including Dialer, mobile messaging, and clinician profiles—to safeguard patient identity at telehealth scale.
- Launched HIPAA-conscious Doximity Dialer that now powers 100M+ patient–clinician connections and 300K+ clinician users.
- Expanded the product suite across Dialer, mobile messaging, clinician profiles, and the careers marketplace to keep engagement cohesive.
- Partnered with compliance and hospital IT to make rollout easy for teams without bespoke integrations.
- Established reliability playbooks so clinical teams could trust the service during peak demand.
Epic
Launched electronic health record (EHR) workflows that reduced alert fatigue while keeping patient safety checks intact.
- Guided multi-stakeholder go-lives that kept clinicians, IT, and compliance aligned on patient safety outcomes.
- Mapped policy constraints into decision support that reduced alert fatigue while keeping guardrails intact.
- Documented playbooks for sustaining reliability after launch so teams could iterate without breaking safety checks.
Georgia Tech / NASA
Modeled adaptive bio-systems for resilience and signal fidelity.
- Modeled thermodynamic inhibition in sRNA regulatory networks.
- Analyzed signal-to-noise regulation in complex adaptive systems.
Work
Selected work
- — led product for a telehealth platform powering 100M+ patient–clinician interactions.
- — co-founded a platform to help physicians navigate finance and legal decisions with confidence.
- — ongoing writing on algorithms, markets, and bureaucracies—and the care-centered alternatives ahead.
Operational Log
2012–present
Operational log
Where I've built, shipped, and kept systems accountable.
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Independent Researcher · Syādvāda
Documenting playbooks for steerable AI and civic systems, blending neurodiversity-informed design with safety guardrails.
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Co-Founder and CEO · Andwise
Built fiduciary-safe planning tools for clinicians, raising funding to launch the Contract Analyzer and route high-risk cases to experts.
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Director of Product, Care Experiences · Transcarent
Directed care experiences across surgery, maternity, fertility, and musculoskeletal (MSK) care, aligning clinicians and benefits teams around completed care plans.
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Director of Product · City of Hope / CancerCompass
Shipped oncology navigation that translated clinical protocols into clear guidance for patients and caregivers.
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Advisor & EIR · Rough Draft & Red Sea
Built coaching rhythms and governance templates for early-stage founders shipping regulated products.
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Fellow · GC Venture Fellows
Evaluated early-stage teams with diligence templates surfacing safety, governance, and traction signals together.
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MBA Associate · Red Sea Ventures
Supported seed investments and portfolio rituals that kept founder health, mission fit, and growth aligned.
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Product Manager · Doximity
Managed Doximity's clinician communication portfolio—including Dialer, mobile messaging, and clinician profiles—to safeguard patient identity at telehealth scale.
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Implementation · Epic
Launched electronic health record (EHR) workflows that reduced alert fatigue while keeping patient safety checks intact.
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Research Assistant · Georgia Tech / NASA
Modeled adaptive bio-systems for resilience and signal fidelity.
Impact metrics
Impact in numbers
What I'm optimizing for
100M+
Built and shipped Doximity Dialer to make telehealth feel trustworthy.
0 → 1 → scale
Co-founded Andwise and continue advising teams navigating regulation-heavy spaces.
Weekly
Publishing essays on neurodiversity, non-coercive systems, and care-centered tech.
<p class="section-shell-kicker mono">Collaboration areas</p>
<h2 class="serif section-shell-title">Ways I partner with teams</h2>
Systems product strategy
AI safety for care
Platform governance
Clinical experience design
Founder coaching
Accessible communication
Available for short sprints and deeper advisory engagements.